Returns & Exchanges

At Greenwich Letterpress, we want you to be completely delighted with your paper goods and home decor. If your order isn't quite right, we accept returns on unused, non-customized items within 30 days of delivery.

1

Initiate Your Request

Contact our customer service team via email with your order number and the reason for your return to receive an authorization code.

2

Prepare Your Package

Carefully pack your items in their original packaging to ensure they remain flat and protected during transit back to our studio.

3

Ship It Back

Affix the provided shipping label and drop your package off at any authorized carrier location; please note that original shipping costs are non-refundable.

4

Receive Your Refund

Once we inspect the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing